FREE Shipping on orders above ₹999 Use code WELCOME10 — 10% off your first order ISO 9001:2015 Certified Handicrafts Handcrafted in Moradabad — India's Brass City Corporate Gifting Available — Min 50 Units +91 9319627755
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Corporate Gifting

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Our Office

380, Ground Floor, St. No. 3,
Nikhil Vihar, Faridabad 121003

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Tamrapatram™

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Customer Care
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Registered Office
380, Ground Floor, Street No. 3,
Nikhil Vihar, Faridabad 121003, Haryana
Manufacturing
Moradabad, Uttar Pradesh
Brass City of India
Business Hours
Monday – Saturday 9:00 AM – 7:00 PM Open
Sunday Closed
FAQ

Frequently Asked Questions

Quick answers about our products, orders, and policies.

Are Tamrapatram products made of pure copper?
Yes. All Tamrapatram copper products are made from 100% food-grade pure copper — no alloys, no plating. Our brass items use genuine brass alloy (copper + zinc). We do not use copper-plated or coated metals. You can verify quality by checking the weight and the natural patina that develops over time.
What are the Ayurvedic benefits of copper bottles?
According to Ayurveda, water stored in a copper vessel overnight (known as "tamra jal") acquires antimicrobial properties and positive ions. It may help balance the three doshas (Vata, Pitta, Kapha), support digestion, and provide trace copper to the body. For best results, store water in a copper bottle for 6–8 hours and drink first thing in the morning.
How do I clean and maintain copper products?
Clean with a mixture of lemon juice and salt, or use tamarind. Rinse thoroughly with water and dry immediately. Do not use harsh chemicals, steel wool, or dishwashers. A natural patina (darkening) is normal and does not affect quality — it can be restored with lemon-salt cleaning. Store dry to prevent tarnishing.
Do you offer corporate gifting and bulk orders?
Yes! We specialise in corporate gifting and bulk orders from 50 units. We offer custom logo engraving, branded packaging, volume discounts (up to 40% off MRP), and pan-India delivery. Call us at +91 9319627755 or visit our Corporate Gifting page for a detailed quote.
What is your shipping and delivery timeline?
We ship via Delhivery across India. Standard delivery takes 3–7 business days depending on your location. Free shipping on orders above ₹999. For bulk orders (50+ units), delivery takes 10–20 business days. Real-time tracking is provided for every order.
What is your return and refund policy?
We accept returns within 7 days of delivery for damaged, defective, or incorrect products. Contact us with photos of the issue and we will arrange a replacement or full refund. Products that have been used, cleaned, or show signs of wear cannot be returned.
Can products be customised with company logos?
Yes! We offer laser engraving and stamping for custom logos, text, or designs on copper and brass products. This is available for orders of 50+ units. Please mention customisation requirements when submitting your bulk order or corporate gifting inquiry.
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